Privacy Policy

The data controller is:

Depending on how you interact with this website or contact me, the following information may be processed:

• Name
• Email address
• Telephone number / WhatsApp number
• Information voluntarily provided in messages or enquiries
• Information necessary to discuss or provide requested services
• Information contained in documents or communications provided by a client when necessary to perform an agreed service

Only information that is relevant and necessary for the specific purpose will be requested or processed.

Information is usually provided directly by you when you:

• contact me by email;
• contact me through WhatsApp;
• use contact forms or other contact mechanisms available on the website, if any;
• communicate with me in connection with a requested service.

Some information may also be processed during the provision of services when a client voluntarily provides it or authorises me to access or use it for the purpose of carrying out a requested task.

Personal data may be processed for purposes including:

• Responding to enquiries and requests for information
• Communicating with prospective and existing clients
• Preparing, managing and providing requested services
• Managing appointments, meetings and communications
• Carrying out administrative, organisational and coordination tasks requested by clients
• Following up on matters on behalf of clients when authorised
• Complying with legal and regulatory obligations
• Protecting the security and integrity of the website and business

Depending on the specific situation, processing may be based on:

• Your consent
• Taking steps at your request before entering into a contract
• Performance of a contract or provision of requested services
• Compliance with legal obligations
• Legitimate interests, where applicable and where these do not override your rights and freedoms

As an Executive, Personal and Virtual Assistant, I may have access to confidential or sensitive business and personal information provided by clients or made available to me with their authorisation in order to perform requested tasks.

Examples may include:

• Calendar and meeting information
• Professional contact details
• Documents and administrative information
• Travel arrangements
• Supplier and service-provider information
• Information relating to appointments and practical arrangements
• Other information necessary to perform a specific task requested by the client

Such information is treated confidentially and is used only to the extent necessary to perform the requested service, subject to applicable legal obligations.

Personal data is not sold or shared for unrelated commercial purposes.

Information may be disclosed to third parties only when necessary for a legitimate purpose connected with the requested service, when authorised by the client, when required by law, or where necessary to comply with legal obligations.

Because my work may involve coordination on behalf of clients, I may communicate with third parties such as suppliers, service providers, hotels, travel providers or other professional contacts when this is necessary to carry out a task requested or authorised by the client.

Personal data is retained only for as long as necessary for the purposes for which it was collected, taking into account the nature of the relationship, the services provided, legal obligations and legitimate business requirements.

Where applicable, certain information may need to be retained for periods required by Portuguese tax, accounting or other legislation.

Reasonable organisational and technical measures are taken to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

This website does not intentionally use non-essential tracking or advertising cookies. If any technically necessary cookies are required for the website to function, these are used only for that essential purpose.

Subject to the conditions established by applicable law, you may have the right to:

• Access your personal data
• Request rectification of inaccurate or incomplete data
• Request erasure of your personal data
• Request restriction of processing
• Request data portability, where applicable
• Object to certain processing
• Withdraw consent where processing is based on consent

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

You can make a request by contacting anabelagrilo.virtualassistant@gmail.com. You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

This Privacy Policy may be updated from time to time to reflect changes in the website, services, legal requirements or data processing practices.

Last updated: September 2026

If you have any questions about this Privacy Policy or about the way personal data is handled, please contact: